This is a tourist/travel agency i New Delhi.
We knew getting scammed in Delhi is common, so we went to several agencies before choosing Primero Travel & Tours.
We arranged a one month trip starting in Agra, then Jaipur, Udaipur, Mumbai, Goa and lastly Kerala. The first 4 days(Rajastan) with our own driver, a very very kind man (Sunil). In India you have to book the trains in advance, therefor we had to have a driver the first period. And for that, we are now thankful. Its a nice way to see the countryside and landscapes, much better than train. And it feels quite comfortable not being dependent on train departures etc.
After Rajastan the rest of the tour was by train, sleeper class over night.Its a good way to save money on accommodation and an experience in itself to travel and sleep alongside the locals.
Luckily all trains were right on time for us.
Our deal with the agency included accommodation in Agra, Jaipur, Udaipur and Delhi. SO we had to find it our self in Mumbai, Goa and Kerala. Mixing the tour, fixed accommodation and not fixed was a good solution, having the luxury of hotels already booked and ready for you and also having the opportunities to choose them our self.
From Kerala we flew back to Delhi to save time in the end of the trip.
Like many other travelers we had our concerns booking most of the trip through an agency. They are all very pushy and, unfortunately, some also fake. Booking through agency will of course mean, that you will pay extra, so its up to you to find a place not too expensive. Getting offers from several agencies can help getting the price down.
- Primero Tours & Travels was our choice, and looking back now, for us it was a good one.
Everything went as planned, very nice and kind driver, fine hotels according to what we agreed on, all the pick-ups we planned were there on time etc. And throughout the trip they called us, wanting to know if everything was fine, good thing, making you feel they'r not just after your money without giving services the rest of the trip.
If you are not familiar with the mentality in the streets in Delhi, the arrival there can be a bad experience. But then we recommend you to go to Primero Travel & Tours, because they are so helpful and very honest and open-hearted in the way they help you. And especially the guy "Manu" is a great guy!
Our all-in-all experience with this agency is good!