I recently booked 4 nights accommodation at a Ninh Binh Hotel, at the end of April 2013, through one of the 'preferred agencies' that pop up during the process. I was told NO cancellation fees on booking and proceeded to book at a cost of AUD288. We have now decided to cancel, due to a change in plans, and been told that to do so now will cost AUD722.44, with the balance added to our original payment. If we cancel within 3 days of the original booking we forfeit ONE NIGHT, at a cost of AUD72. I have contacted both the hotel and the booking agency in an effort to sort this out.
Watch this space!!