We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Transfer time Sao Paulo (GRU) with domestic flights

den haag
Level Contributor
173 posts
37 reviews
Save Topic
Transfer time Sao Paulo (GRU) with domestic flights

Hello,

We have planned our trip to Brazil months ago. Just a few days and we are leaving: YEAHH!!

We are just printing all our tickets and suddenly we see we have only a short transfer time at Sao Paulo. And yes, off course we are thinking 'Why didn't we see this before?!?'

It is a domestic flight with TAM from Campo Grande to Natal. It is one ticket and it consists of two parts:

- Campo Grande - Sao Paulo (arriving time 19:25 at terminal 1)

- Sao Paulo - Natal (departing time from Sao Paulo 20:15 at terminal 1)

Conclusion: we only have 50 minutes between the two flights!!

Will TAM help passengers with their transfer (it is one ticket...)?

Does anyone know how long the transfer time is at GRU for domestic flights?

Does anyone have a good advice for us?

1. Re: Transfer time Sao Paulo (GRU) with domestic flights

-:- Message from TripAdvisor staff -:-

This post was determined to be inappropriate by the TripAdvisor community and has been removed.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Thanks for being a part of the TripAdvisor travel community!

Removed on: 9:05 am, January 20, 2014
London
Level Contributor
1,054 posts
1 review
Save Reply
2. Re: Transfer time Sao Paulo (GRU) with domestic flights

They wouldn't have sold you a through ticket if it couldn't be done (booking software is written to flag up bad connections if anyone tries to book them).

Why are you printing the tickets, they're electronic (you don't print emails do you?).

den haag
Level Contributor
173 posts
37 reviews
Save Reply
3. Re: Transfer time Sao Paulo (GRU) with domestic flights

@ Mark K: thank you for the information. Good to know that the maximum walking time is10 minutes!

@ Cachaceiro: Printing tickets.... If we want to check in at the counter at the airport we normally show our printed e-tickets... Yes, I know we also can check-in online but then you have to print your boarding pass and we have been in places that this was not always possible...And some airlines have high penalties on not bringing your printed boarding pass...

Edited: 9:55 am, July 22, 2013
London
Level Contributor
1,054 posts
1 review
Save Reply
4. Re: Transfer time Sao Paulo (GRU) with domestic flights

So you printed the boarding passes, not the tickets? The ticket itself is just an electronic file on the airline's server which checkin staff will see onscreen so they shouldn't really be interested in a printout, strictly speaking you can't actually print it, you can of course print the eticket receipt (mainly useful to show immigration that you actually have an onward ticket), itinerary (always a good idea) and boarding pass if you can checkin online (as you say there can be a hefty charge with some low cost airlines if you don't!)

den haag
Level Contributor
173 posts
37 reviews
Save Reply
5. Re: Transfer time Sao Paulo (GRU) with domestic flights

Maybe I technically not printing the e-ticket but I am printing the information (the email!) you get when you have bought your tickets. On these printings we have the following information:

- reservation number

- e-ticket numbers and names of passengers

- flight details (flightnumber, arrival/departure times and destinations)

- luggage information

At the counter at the airport (for checking in) we just give them these print and we always get our boardingpasses after that :)

Once we had not such a print and they couldn't find our reservation when we wanted to check in. At the end they gladly found our reservation... At that point we were glad they spoke English and we could answer their questions. We don't speak Portugese and if something like that happens in Brazil we hope they can get all the information they need from our print...

New York City, New...
Level Contributor
58 posts
Save Reply
6. Re: Transfer time Sao Paulo (GRU) with domestic flights

What are your flight numbers? Double check with TAM that you need to, in fact, change planes.

Very often in Brazil, planes will land in one city to pick up more passengers before heading to the final destination. I would not be surprised if your 50 mins connection is actually a lay-over and you will just stay on the plane.

check into it.

den haag
Level Contributor
173 posts
37 reviews
Save Reply
7. Re: Transfer time Sao Paulo (GRU) with domestic flights

We have two different flightnumbers but we will check with TAM if we really have to change planes.

Thank you for your post!

Sao Paulo, Brazil
Level Contributor
102 posts
10 reviews
Save Reply
8. Re: Transfer time Sao Paulo (GRU) with domestic flights

if both flights are in the same ticket, you won't have a problem. Even if the first one comes in GRU with a delay, TAM will rebook you on another flight to Natal. As soon as you leave the finger into the terminal you should see TAM ground personnel gathering passengers with onward connections to show you where to go. Don't bother heading to the luggage claim area, as you need to handle your connections with the staff and bags should be despatched straight to Natal.

Enjoy Brazil!

9. Re: Transfer time Sao Paulo (GRU) with domestic flights

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 1:22 am, July 25, 2014