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Terrible hotel!

England
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1 post
17 reviews
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Terrible hotel!

We've just returned from the holiday from hell at Club Aqua Gumbet!!! They try to allocate you a room underground with no natural light. The food choice is terrible, cold and looks like pig swill (we are not fussy eaters). Air con didn't work! Toilet flooded room every day! Drinks and ice ran out and never replaced. Rats in wardrobes! Families were paying to stay eleswhere and it cost us a fortune to eat out every day! Apparently the staff hadn't been paid...this says alot. Don't go!!!

Rosehearty, United...
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10,190 posts
10 reviews
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1. Re: Terrible hotel!

Let that be a lesson to others.

Reviews for this place are very bad.

London
Destination Expert
for Gumbet, Bitez
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9,922 posts
16 reviews
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2. Re: Terrible hotel!

This just shows that you really should do some research before you book. There have been several threads on how bad this hotel is and the reviews are terrible.

Edinburgh
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6,465 posts
137 reviews
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3. Re: Terrible hotel!

I agree, it certainly does pay to do your research. However, as always, opinions vary enormously - some people can come back from staying at a particular hotel or apartment raving about it and others are the opposite and full of complaints.

Sorry to hear about Jules1970's experience at Club Aqua. What a nightmare!

Sounds from other posts that there is definate cause to complain. Reading the most recent posts it doesnt sound good at all but unfortunately some people have booked way in advance before these latest posts appear.

London
Destination Expert
for Gumbet, Bitez
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9,922 posts
16 reviews
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4. Re: Terrible hotel!

I do agree that if something is booked in advance that there may not be reviews then but if it becomes apparent after that the hotel is really not good then someone would have the opportunity to change accomodation or at least be warned beforehand if that wasn't possible. Unfortunately Jules couldn't have read any of the reviews before going.

5. Re: Terrible hotel!

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