I am currently very stressed out with our flight from Cebu to HK next week. Airphil moved our flight a day earlier, which means we are wasting our domestic flights to Cebu as well as our hotel, transfers, etc.
To make things really unbearable, I have spoken to 8 different people (long distance) and all I got were lies, and no solution! I am very mad at them for ruining our vacation that has not even begun. I still don't know if they ever took care of people who just could not move their flights a day earlier, and who are of course not amenable to a refund! How could that be when your flight is already days away! I hope somebody can share experiences so I can deal with them properly, if necessary in the right forum.