El Rio Bachelors Pad, Davao City, PH
Don’t stay here if you can avoid it. They require one month rent additional deposit. That is fair. They have a policy that states that any damage to appliances will be deducted from the deposit. That sounds fare. Most English speaking people understand what damage done to something means. Not the owner or the employees of El Rio Bachelors Pad. What they interpret that to mean is that if the appliance fails through no fault of the customer, that customer is still responsible for replacing the malfunctioning appliance. I was lucky as it was only a single stove burner (old and very used one) that malfunctioned, but occupants should be wary as other appliances in the room are a frost free refrigerator, TV, Air Conditioner and an electrical kettle. My neighbor was charged for the electric kettle when it failed to operate anymore. The first floor at the very least has very poor drainage, the toilet often does not completely flush even when only liquid is in it. Flushing the toilet required using a pail full of water more often than not to get it to flush properly. You can’t complain about this as they blame it on you and want to collect 100 pesos to unclog it, which isn’t the problem. When I first started staying there the internet connection which you pay an additional charge for was not working. At first the complaint was ignored, and then they tried to blame it on my computer even though we had two laptops in the room and tested both. Others staying there quickly started to complain, the internet connection was still down for five days before they fixed their malfunctioning router. When my girl friend complained to the front desk that the sink was leaking they wanted 100 pesos to “unclog it” instead of fixing the sink, she ended up mopping up the water every day after doing dishes.
When I complained to the owner after five days that we had been waiting for the electric stove burner to be fixed he said that they would replace it but we would be charged for it because it was damaged. I protested that it was not damaged, it was old and worn out, that it was junk. He kept insisting that the policy was that renters are responsible for all damages and that if something didn’t work it should be reported upon moving in. He told me if I moved out immediately we would not be charged for the burner. It was only eight days into the months rent and it was much more expensive than the burner but I moved within hours of finding out just how dishonest the owner of El Rio Bachelors Pad is.
One additional note, one day while staying there the workers of the place were working on the drainage pipes and caused the sewerage to back up into my room a little and the room next to mine a lot, pouring out of the toilet and all over the floor. The place reeked of sewerage. Once cleaned up the neighbor complained that the toilet was clogged due to the backup. Even then they tried to extort 100 pesos to unclog it. They didn’t get the money, but I hope you get the idea!