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Tailoring - avoid Bao Khan Silks

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Tailoring - avoid Bao Khan Silks

Unfortunatly, I wish I'd thought to look here for tailoring advice in Hoi An. We had a terrible experience at Bao Khan Silks - I'm not inclined to write bad reviews, but had to. Our hotel staff recommeded it and showed us a news article saying there were voted as one of the best. But from the start the negative attitude masked as sarcasm, of one staff in particular, should have been enough to send us away. We had 2 suits,plus pants and tops - and so it wasn't a paltry order, but it's as if they were annoyed by having to spend the time with us. The first fitting was way off, and the second was still off, with little motivation to fix it. They asked for payment in full (ah, no...) and unhappily settled for 50%. Leaving and not wanting to waste more time, we settled for pieces we were not happy with, didn't have the energy to fight it. But we did write our evaluation and shared with them, so hopefully it will improve! We had other items made at Ao Ba Ba and it was a wonderful experience.

rotterdam, Holland
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1. Re: Tailoring - avoid Bao Khan Silks

I’m sorry to read about your bad experience and hope you will agree with my advice that future customers who don’t know which shop to choose to make their clothing should NEVER, really NEVER listen to a recommendation of hotel staff. Most of them are only interested in the commission they get from the shop.

Da Nang, Vietnam
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2. Re: Tailoring - avoid Bao Khan Silks

I'll go a step further Hansyen, how about avoiding Hoi An tailors completely, along with all the other tourist places. Go to a tailor in a smaller city were your business will be appreciated and customer service goes beyond the fake smiles of Hoi An.

Melbourne, Australia
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3. Re: Tailoring - avoid Bao Khan Silks

Panda- that's a bit harsh- there are still some tailors in HoiAn who offer beautiful work and great customer service...Hansyen can confirm that and so can I

Da Nang, Vietnam
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4. Re: Tailoring - avoid Bao Khan Silks

Yes true, but its a crap shoot in Hoi An. The tailors in ancient town are so jaded from the constant stream of tourists that any sense of authentic customer service is rare find indeed. Thats not a knock against those poor girls that work in the shops, often 12-14 hour days on their feet. Those girls smile because it's a job requirement from owners located far away that only collect the money and will fire them in a second if they don't produce their sales quotas. That beautiful work is often done by an outsourced third party sweat shop; places where workers are paid a pittance to put together those suits. I know several girls from Hoi An that previously worked in those sweat shops, and they can confirm everything I have said..

My tailor is Da Nang owns his own shop. He is often the person the meets new customers at the door. The suits are cut and assembled by hand by his wife and himself in the same location. They are not fast, but they turn out quality work that lasts and wont unravel six months later. The tailor and his family take pride in their work and in their business, and that pride shows with the genuine smiles and appreciation for choosing their shop.

Edited: 9:49 pm, July 16, 2012
Vung Tau, Vietnam
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5. Re: Tailoring - avoid Bao Khan Silks

Agree with Panda, its finding the reputable shops that is the problem. If a hotel passes on that shops name its all about commission. I had a jacket made there 7 years ago, I walked around and found the shop that looked professional and the staff at the shop were brilliant.My mate wanted a copy of an Oakley jacket I was wearing as it was cold. The shop he went to was very small and the girls very pleasant, unfortunately they put the pockets at the back of the jacket and spelt Oakley ,Oraley.I would personally get stuff made somewhere else, it seems that Hoi An is where everyone wants something made, but there are alot of dishonest people operating there.

Melbourne, Australia
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6. Re: Tailoring - avoid Bao Khan Silks

omg- hahahahahaha- sorry but i cannot help laughing -banhxeo

7. Re: Tailoring - avoid Bao Khan Silks

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Hoi An, Vietnam
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18 posts
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8. Re: Tailoring - avoid Bao Khan Silks

Hotel staff and others receive 30% commission on sending clients. So couldnt agree more with hansyen.

rotterdam, Holland
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9. Re: Tailoring - avoid Bao Khan Silks

A tailor outside the tourist areas is maybe good but not used to deal with the for him difficult sizes and the modern fashion of foreigners. The language differences could give problems too.

I agree on world_panda. The best service you get at a family owned shop where the staff and tailor are all family members. Those kind of shops can still be found in Hoi An and one of the benefits is that they can keep the price low of their clothes.

Hoi An, Vietnam
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10. Re: Tailoring - avoid Bao Khan Silks

@world panda. Could you possibly give the address of this tailor in Da Nang? I normally go to one on Tran Phu street called M THÔNG - I live in Hoi An and I make clothe in Da Nang that should say a lot of the quality available in Hoi An.