We've booked (2 adults + 1 child aged 8 yrs) to stay at the Delphin Palace for 2 weeks in July.
The travel agent has just told us that kids (under 15 years) can only use 2 (Ottoman & Blue Fish) of the 7 A la carte restaurants as well as the main buffet restaurant (Dolphino).
There was no mention of this restriction on the hotel website when we booked (also I've checked again and still couldn't see anything).
We've checked with the hotel and they have confirmed this a new policy.
Given Delphin Palace is marketed as a family hoteland indeed ranked #15 Family hotel in Turkey I'm both surprised and disappointed.
I could understand if they restricted say 2 out of the 7 restaurants, but to say kids can't eat in 5 of them seems a bit much.
Is anyone else aware of this restriction?
Do you know if it's a new Delphin 'group wide' policy? i.e are Delphin Imperial; Delphin Diva etc now operating a similar policy?
Does anyone know how stringently they monitor the restriction or do they turn a blind eye?
Any help with this would be greatly appreciated.