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Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

hong kong
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Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

I ate a can of nuts from the mini bar in my room without noticing that it had already expired for more than 4 months or 120 days. As a result, I got food poisoning and the night turned out to be a nightmare as I had to go to toilet 7 times for the whole night (almost going to toilet every hour).

This had in fact spoilt our whole trip which was meant to be a romantic getaway as well as celebrating our wedding anniversary. Besides, huge money was spent on both Western and Chinese doctors - sending in to hospitals 2 times in the middle of the night and subsequently gastroscopy and colonoscopy etc.

Yet their insurer, Maclarens (Thailand) Ltd, gave us a letter stating that there was no evidence of negligence for Sheraton Hua Hin and offered a sum of money which is less than 1/8 of my medical expenses spent on this incident .

Despite 3 doctors' certificates sent to them in March this year proving my condition (2 from first class hospital,Canossa Hospital and 1 from a reputed specialist), yet Mcalren said the insuer still need a 4th doctor's certificate, a doctor which had never seen or treated me!

Mclarens asks a doctor to write a report in their favor, basing on 2 doctors' reports instead of 3 reports and without giving him any medical receipts proving continuous medical treatment for me, denies the 3 doctors' report and draw a conclusion on that, it is so unfair for me. Obviously this is manipulation!!!

Antipodes
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1. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

Moral of the story? Get yourself proper travel insurance and don't chew on old nuts.

Brisbane, Australia
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2. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

Nuts going off???... sounds very strange... normally they have a best before date and often are perfectly ok for a long time after.. did u perhaps eat too many and it gave you the sh#ts.. ? Another issue is you could have an allergy to nuts.. and a whole tin played havoc with your stomach...and why would you even want to eat nuts from mini bar .. they must have cost you a fortune...

Brisbane, Australia
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3. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

another thing.. could it have been something else other then the nuts???.. some spicy food or something???

Hell, Norway
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4. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

McClarens are not an insurance company but a claims loss adjustor acting under the insurance company instructions.

They may have pointed out that checking the expiry date before you ate the contents was a factor. Did you keep the can?

Brisbane, Australia
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5. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

they must have tasted ok if the whole can was eaten.....

Bangkok
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for Bangkok, Air Travel, Thailand
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6. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

Hi,

I'll take a slightly more empathetic view.. I do think that the hotel does has some level of obligation-- outside perhaps of a legally enforceable one-- to use only "good until" products in their min-bars and other food outlets.. To me, that's a part of proper sanitation and safe food handling processes..

However, that said, I do also agree with beezely in that it's hard to be able to directly correlate the nuts with your illness.. I'm not discounting that fact you evidentially were 'sick' to some degree.. but that it's hard to conclusively say, with certainty, that it was from the nuts versus some other issues or a combination of such..

I do agree that in the end, barring something more factually concrete, that Fourb's suggestion is a perfect example of a good reason to have comprehensive trip/travel insurance.

It seems like at this point the hotel-- or their insurer has made their determination.. To a point, I do understand their demand for a doctor of *their* choosing to write a report-- just as you had doctors of *your* choice write reports as well.. so the "bias" such that it may be, is somewhat balanced.

Travel Safe,

Hell, Norway
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7. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

Another first time poster with a suspicious complaint.

Brisbane, Australia
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8. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

also 'western' and 'chinese' ????? doctors.. Ive only ever had thai doctors in thailand...

7 times to the loo .. once every hour isnt that drastic is it??... and how long were u sick for after????.. lot of things dont really add up .. no wonder they arent paying up,,

Brisbane, Australia
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9. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

OMG i remembered one trip i did to thailand... i couldnt leave the toilet.. let alone go every hour for seven hours.. and I had eaten green curry.. oh yes green curry and my stomach does not agree with green curry to this day even after 13 years of travelling to thailand...but after 7 hours and a few imodiums I had no need for a colonoscopy at all... ..... and a gastrocopy????? come onnnnnnnnnnnnnnnnn...

Brisbane
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for Brisbane
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10. Re: Sheraton Hua Hin, Thailand - Get poisoned and maniupulated

Hey Beezely, great to meet you today in brisvegas.

Ok, my biggest problem with nuts was that I ate a whole packet (large) from the Cashew Farm in Phuket the day before we flew back to Oz. Now that's a plane trip I don't want to remember but strangely I can never forget it. Moral of the story. Don't eat nuts before you fly.

Oscar

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