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Full payment for car rental

Singapore, Singapore
7 posts
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Full payment for car rental

Hi TA members,

I have made a reservation from this car rental company for 3 days. they requested a full payment on the first day and an invoice will be issued, she also claim this is the usual practice.. which is not something I read on TA. will anybody pls help to clarify? this is a car company recommended by

thanks a lot

St. Gallen...
Destination Expert
for Bandung
Level Contributor
1,891 posts
58 reviews
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1. Re: Full payment for car rental

heyy..

you only pay for the first day and on the day itself.. if you dont like the service.. you can just change the company the next day..

dont pay anything in advance..

who recommend you the company and what is the name of the company??

cheers

Edited: 7:00 am, May 08, 2013
Jakarta
Destination Expert
for Jakarta, Bandung, Singapore, Java
Level Contributor
53,307 posts
102 reviews
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2. Re: Full payment for car rental

<<what is the name of the company??>>

You forget to mention.................. without this details we can not recommend you a strategy. Please specify???!!!!

Jakarta
Destination Expert
for Jakarta, Bandung, Singapore, Java
Level Contributor
53,307 posts
102 reviews
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3. Re: Full payment for car rental

<<who recommend you the company>>

???????????????????

Also an important detail, if the recommendation came from PM contact - please tell us what TA member suggested this service???? Due to lots of scam in BDG forum originated from PM we start a close monitoring of such activity and ask members who were approached by illegal service providers to report to DEs - me or Stefzzz. Your help is greatly appreciated.

Singapore, Singapore
7 posts
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4. Re: Full payment for car rental

this is Mulia car rental..

I've narrowed it to this option after reading through the this forum, no pms.

now I'm not sure if I should proceed with this reservation

Jakarta
Destination Expert
for Jakarta, Bandung, Singapore, Java
Level Contributor
53,307 posts
102 reviews
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5. Re: Full payment for car rental

aha... mulia is starting being laxed and forgot how to care for customers!!!!!!

here is what you have to do;

1/ stand your ground!!! PAY nothing in advance, only after the service is provided and you are HAPPY with it.

2/ there is no ACTUAL need to book any transport in advance. Any hotel of your choice where you gonna stay in BDG is able to provide you with car+ driver. Just approach your hotel concierge desk and ask for service. In this case you have a CLEAR understanding of payment process and the hotel is responsible in font of you for the quality of car, drivers attitude, skills and service... ONLY in this case you have a direct point where to complain if anything goes wrong etc.

3/ do not forget to tell if you`ll be approached via PM, OK?

Edited: 10:39 am, May 08, 2013
Jakarta
Destination Expert
for Jakarta, Bandung, Singapore, Java
Level Contributor
53,307 posts
102 reviews
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6. Re: Full payment for car rental

From now on... Mulia is banned from the RECOMMENDED list.

Singapore, Singapore
7 posts
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7. Re: Full payment for car rental

After i clarify with Mulia, she allowed me to pay daily after the service is provided. I will go ahead with renting their car for the first day and change the company the next day if they dont keep to their words, this is because i appreciate the effort Ratna, from mulia, took to reply and answer my inquiry every time. Will do a review on it after i return for a trip.

Thanks alot stefzzz and schonefeld for ur advice,

Jakarta
Destination Expert
for Jakarta, Bandung, Singapore, Java
Level Contributor
53,307 posts
102 reviews
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8. Re: Full payment for car rental

11finger,

I`m very happy that our advice helped you..... it`s ALWAYS vital to be self-dependent, self-sustained and responsible traveler.

Enjoy your time in BDG and we are right here if any further recommendation is needed.

Travel safely!

St. Gallen...
Destination Expert
for Bandung
Level Contributor
1,891 posts
58 reviews
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9. Re: Full payment for car rental

11finger,

I am glad that the company listened to you and service you the way you wanted it to be..

Give us a report about their service in the forum, giving them one last chance to turn things around..

Mulia, You dodged the bullet!!!!! No excuse next time!!!

Cheers

Jakarta
Destination Expert
for Jakarta, Bandung, Singapore, Java
Level Contributor
53,307 posts
102 reviews
Save Reply
10. Re: Full payment for car rental

Stefzzz...

As we promised we kept an eye on them...........