Kemwel is not a rental car company. They are a booking site like Travelocity or Orbitz (sort of). They will book a car with some company in Rijeka.
I haven't booked with Kemwel - last time, I used EconomyCarRentals, a competitor of Kemwel's (to rent a car in Rijeka, actually). The car company wound up being Oryx, which I found out only after I had completed the booking (but it was refundable up to 48 hours before the rental). I'm guessing prices are similar with the different booking companies but all have slightly different policies. Some booking companies want to charge you for the full price of the rental at the time of booking, even if they allow cancellation/refund 48 hours before. EconomyCarRentals charges only a "deposit" (their commission, basically) up front and you pay the rest to the car company when you return it. I'm not comfortable being charged the full amount up front, myself.
I researched many companies including Kemwell & found you get what you pay for. For instance the CDW excess will vary from 3000 to 10,000 depending on the company - drop off, cross border & ferry fees vary. I wanted full excess coverage. In the end I have booked with Nova but they were not the least expensive
Thank you so much for all your inputs.
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