My 71 year olds mother has a return ticket for July 29 2012. But she can not go back so I called to change the date on a open one year ticket that she was told its $50.00 fee for change. At first they check the date you want but beceause of rateing of the ticket $50.00 fee would be for a flight end of October 2012!!!! if you want the asking date first it was $250. But you could call in 24 hours or so to see if any thing opens up for same sit that now its called high econamy!!! 3rd time I called was today 7/23/2012 and price is $665 plus $50.00. Call center in Mombai India said they have no standard for customer care they are in India working for a Arab company that do business in USA who can say anything and they do what they like so what you can do and hungup the phone. My question dose any goverment office over sees this Arab company or they can do anything they like and we have no help here??? please do not give business to Emirates Airlines may be this way we could have real USA companies with our customer service in our country work for us and pay them not Arabs.