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anybody has any experience with "SA Luxury Expeditions"?

Chicago, Illinois
5 posts
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anybody has any experience with "SA Luxury Expeditions"?

Some of my friends and I are thinking of doing Machu Picchu trek and I found SA Luxury Expeditions (www.saluxuryexpeditions.com). Does anybody has any experience with this company?

San Francisco...
6 posts
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21. Re: anybody has any experience with "SA Luxury Expeditions"?

Dear Travelgon and Frank M,

Client satisfaction is our number one priority. As such, we’ve reviewed all our recent trips and client correspondence. We have no records similar to anything mentioned in either of your recent first time postings.

As a small and experienced team (you can see all of us on our website), we’re extremely involved with our clients and meet each one personally.

If you did travel with us, we strongly urge you to contact us directly so we can address any specific issues. All our contact information can be found on our website, as well as in our Trip Advisor profile.

We must emphasize that we have not booked trips similar to those described above. For further clarification, we are proud to operate out of both Lima and Cuzco with our own on-the-ground team.

-SA Luxury Expeditions Team

Canberra
Level Contributor
565 posts
35 reviews
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22. Re: anybody has any experience with "SA Luxury Expeditions"?

What is going on with this thread? We have a straightforward question which is answered by a series of first time posters saying how great the company is, then these are removed, then we have several first time posters saying how bad the company is and finally the company responds by saying the the two negative posters do not seem to have booked with them.

What's the real situation?

There are also copied posts to other threads. I look for posters who have a history of posting - either asking and responding and especially showing that they have travelled widely and used the boards to find out information. This series of posts seems really suspicious.

23. Re: anybody has any experience with "SA Luxury Expeditions"?

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Removed on: 3:50 pm, August 02, 2013
Sarasota, Florida
Level Contributor
7 posts
78 reviews
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24. Re: anybody has any experience with "SA Luxury Expeditions"?

Just returned today from Peru;Riva at SA Luxury Expeditions set up our trip the Peruvian portion was excellent and all she promised was delivered.Went to The Galapagos as well and the only issue was the "Yacht" The Grand Odyssey was a poor choice yet Galapagos is great.I strongly believe this agency is VERY good and they do their best.Now they have updated data about The Galapagos as well(we already gave them feed back about the ship).I can say you can use them wit NO reservations.

Canberra
Level Contributor
565 posts
35 reviews
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25. Re: anybody has any experience with "SA Luxury Expeditions"?

Thanks for the feedback nefrologosara. It's good to hear about travellers' experiences. We are going to MP and the Amazon in October with this company but our trip to the Galapagos is with Celebrity.

Massachusetts
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4 posts
168 reviews
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26. Re: anybody has any experience with "SA Luxury Expeditions"?

We just returned from a trip to Peru booked by SA Luxury Expeditions. They were extremely prompt with all responses pre-travel and were excellent about answering any of our questions. We worked with them to structure an itinerary specific to our needs and interests, so it differed a little from what they offered on their website. We stayed in 5 star properties that all exceeded our expectations, guides and transfers were all on time and of top quality. They even had local SA Luxury representatives meet us on several occasions to personally escort us. I would highly recommend them and would use them again in the future for booking any travel in South America.

California
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103 posts
4 reviews
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27. Re: anybody has any experience with "SA Luxury Expeditions"?

We are thinking about booking with SA Luxury Expeditions. Did you go with them? We have read some negative reviews, but they sound so good.

28. Re: anybody has any experience with "SA Luxury Expeditions"?

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Removed on: 11:05 pm, May 24, 2013
29. Re: anybody has any experience with "SA Luxury Expeditions"?

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

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Removed on: 12:15 am, May 26, 2014