During our stay in Peru we took several tours arranged by Southern Crossings. For each one we were met, welcomed, taken to the hotel and well briefed by their representative. Also, all the guides were very knowledgeable and clearly passionate about their subject.
On one trip, we stayed overnight with a local family on an island in Lake Titicaca. In these instances it is customary for visitors to give a few grocery items as a ‘gift’ to their hosts. Unfortunately, a few visitors were not informed of this custom by their agent and this gave rise to some embarrassment. However, to their credit, Southern Crossings not only mentioned the custom to us but also provided a bag of appropriate items to give - which demonstrates consideration to both their customers & suppliers.