Last summer, I was searching for info about a travel company called Trip-Peru. They were recommended by another travel agency who does not operate in South America. I found very little information about the company but after obtaining trip cost quotes from several companies, our group of 8 decided to book with Trip-Peru.
We have just returned from a two week trip to Ecuador and Peru and Trip-Peru did a great job taking care of us and all of the details. More specifically, our travel specialist at Trip-Peru was Claudia Gil Arroyo and she did an excellent job of making sure everything was perfect. We had a great trip and I highly recommend Trip-Peru. I would not hesitate to use them again or recommend them.
Here are a few examples of the excellent service we received:
1- We were scheduled for the June 16th Celebrity Xpedition sailing in the Galapagos and the cruise was canceled on Monday, June 10th. Since we had worked with Trip-Peru to book a second week in Cusco and Machu Picchu to follow our Galapagos cruise, I called Claudia on Tuesday morning and explained the situation. We still really wanted to visit the Galapagos but knew that it was terribly short notice to find 4 rooms or a cruise in the Galapagos by 5:00pm that day. After 6:00pm, if necessary, no adjustments could be made to our flights without significant costs.
In a couple of hours, Claudia called back to confirm that she had found 4 rooms at the Finch Bay Hotel in Santa Cruz, hotel rooms in Quito, Ecuador for the pre and post Galapagos portion of the trip, and round trip flights from Quito to Santa Cruz. We were left with plenty of time to make changes to our flight from Atlanta to Quito.
2- Our group flew from Quito to Lima and on to Cusco where we stayed two nights before traveling to Machu Picchu. When we arrived in Machu-Picchu, one of the guys in our group realized that he had left his wallet in the hotel safe in Cusco. He called Claudia who promptly contacted the hotel and confirmed that the wallet was there and would be held at the office until we returned to Cusco to spend one more night before flying to Lima.
3- Our tour guides in Cusco, Machu Picchu, and Lima were excellent.
4- In every city we visited, Claudia had arranged for us to be met by representatives who escorted us to and from the airports and hotels. They took care of all of the details of checking us into hotels and flights.
In summary, Claudia and Trip-Peru were great to work with and I highly recommend them. They were absolutely wonderful!