Ok, I shopped around all over - latinescapes, latintravelmall, etc. and stumbled upon Virgin Vacations package for Peru. It went really well initially, but AFTER I paid my deposit (isn't that always the way - they have your $$ and can stop being pleasant) I didn't get calls back from the person I was dealing with and when I pressed "0" for help I got someone else who was totally annoyed that I had the nerve (!) to ask her to assist me on a trip that she didn't book! I then called a supervisor, after getting unsatisfactory responses (and a huge attitude to boot) and HE was rude! I am now freaking out...I never use a service like this - I've been around the world (Panama to Egypt, all of Europe, Asia) and always book the pieces of the trip myself. This time I'm going with a friend who is very nervous about all of that so I agreed to go via a tour. Now I'm wondering is this typical of tour companies in general, is this a Virgin Vacations issue or what? I am afraid that I'm going to end up in Peru with services (tours, etc) that are far different from what I paid for. Anyone else have this bad of an experience with Virgin Vacations?