Just wanted to let people know how fantastic the Happy Gringo tour agency in Quito is.
We recently had a Galapagos cruise booked through these guys which was unfortunately cut short (through no fault of Happy Gringo's), and while some of our cruise companions’ agencies were of very little help at the time, Happy Gringo were amazing with their response, staying in regular contact with us and quickly providing us with a range of alternative cruises and accommodation options at very short notice.
We subsequently booked an Amazon lodge stay and several day tours through Happy Gringo - all of which were excellent. Tour information and prices were clear and comprehensive and the guides organised by the agency for our day tours (a Cotopaxi visit with Christian and a city tour with Marcelo) were both outstanding.
We can't speak highly enough about the service provided by John, Daniela and all the team at Happy Gringo. Communication was always clear and effective, they were always well organised, financial arrangements were straightforward and the service was second to none.
We would have no hesitation recommending Happy Gringo, they are a very professional, trustworthy agency.
Having travelled extensively throughout the world I can honestly say they are one of the best agencies I have ever used.