Has anyone used this tour operator? Their day trips from Santiago look attractive
Has anyone used this tour operator? Their day trips from Santiago look attractive
There are 2 visitchile.
www.visitchile.com which i don't know really and www.visitchile.cl whi i know at least and it's very reliable....
How confusing- it was visitchile.com that I was looking at the other dpoesn't seem to do day trips
Don't book with visitchile.com. We did. We booked the Lago Genral Carrera tour which was supposed to integrate a flight from Chile Chico to Balmaceda as part of the return trip. This flight is also part of the promition of the lodge as can be seen in their promotional videos. However, after arrival at the lodge, we were confronted with the fact that this flight is no longer operated and we got a car ride.
Furthermore, a strongly recommended option to fly t Laguna San Rafael was no longer available, either. Both flihgts were the main reasons for us to book the program.
visitchile.com personnel was not to be reached during the program, and afterweards they didn't do anything to settle the problems either.
We are outraged!
Many thanks for your advise- I will steer clear!
Contributor
8,103 posts
14 reviews
3 helpful votes They are three, www.visit-chile.org is the third.
OK, in that case, it has to be stated clearly that my post only refers to visitchile.com and not the other two, which I don't know.
Just goes to show: there are alternatives, so nobody needs needs to deal with an operator that has failed.
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