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Lexu Shuttle Service (Palawan)

Vienna, Austria
1 post
2 reviews
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Lexu Shuttle Service (Palawan)

We have been travelling in Southeast Asia for 6 months now, using buses, ferries, trains and vans, and we know that it can be dangerous and accidents can happen. But nevertheless we want to share the unfortunate experience we had with LEXUS SHUTTLE SERVICES (Palawan, Philippines). We want travellers to know how LEXUS SHUTTLE SERVICES (Palawan) acts (not reacts) in the event of an accident.

On the 16th of May, travelling between Puerto Princesa and El Nido (Palawan, Phillipines) we had an accident while travelling in a LEXUS SHUTTLE SERVICES (Palawan) van because of the high speed and inattention of the LEXUS SHUTTLE SERVICES (Palawan) driver.

Accidents can happen!

However, after the accident the LEXUS SHUTTLE SERVICES (Palawan) driver didn't ask after any passenger’s well-being, nor were there any apologies. The LEXUS SHUTTLE SERVICES (Palawan) driver’s efforts were only focused on getting the van back on the road again. We had to organize our own transport to the hospital because the LEXUS SHUTTLE SERVICES (Palawan) driver would not call an ambulance for us.

Two hours later (after being seen at the hospital) we met the same LEXUS SHUTTLE SERVICES (Palawan) driver at Tatays bus terminal. He now had 8 new passengers in the same LEXUS SHUTTLE SERVICES (Palawan) van - the damaged van didn't see a mechanic for sure! The only thing the LEXUS SHUTTLE SERVICES (Palawan) driver did was, as he did right after the accident, laugh at us!!!

In El Nido we got in contact with one of the LEXUS SHUTTLE SERVICES (Palawan) Managers. The LEXUS SHUTTLE SERVICES (Palawan) Manager offered us a refund for not going to the police, which we refused.

After visiting the police station we called the owner of LEXUS SHUTTLE SERVICES (Palawan) and sent him details and photos of the accident.

There was no reaction, not even an apology, even from the LEXUS SHUTTLE SERVICES (Palawan) Owner.

Unfortunately I had to call short my trip in the Philippines due to neck injuries I sustained during the accident. I had to fly to Bangkok to see a spinal specialist and I am now recovering in Thailand. Please take note of my experiences and think twice about travelling with this company in Palawan.

11. Re: Lexu Shuttle Service (Palawan)

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Removed on: 1:05 am, May 28, 2014
Melbourne, Australia
Destination Expert
for Philippines, Kuala Lumpur
Level Contributor
22,913 posts
1,622 reviews
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12. Re: Lexu Shuttle Service (Palawan)

This forum has received good reports for Daytripper Shuttle.

Tommo

Luzon, Philippines
Destination Expert
for Philippines, Bandar Seri Begawan
Level Contributor
16,992 posts
248 reviews
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13. Re: Lexu Shuttle Service (Palawan)

@ Zea: Take a bus? Are bus drivers polite and don't drive fast? Good luck on that.

Philippines
Destination Expert
for Philippines
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5,788 posts
263 reviews
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14. Re: Lexu Shuttle Service (Palawan)

@Zea

Sad... looks like 1 extra point for roro bus!

15. Re: Lexu Shuttle Service (Palawan)

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Removed on: 6:05 am, October 10, 2014
Melbourne, Australia
Destination Expert
for Philippines, Kuala Lumpur
Level Contributor
22,913 posts
1,622 reviews
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16. Re: Lexu Shuttle Service (Palawan)

...and what the hell is the relevance to this thread of Peru accomodation?

Tommo

Puerto Princesa
Level Contributor
74 posts
18 reviews
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17. Re: Lexu Shuttle Service (Palawan)

Do you remember his Plate number?

Did you make a report at the Tourist Police in town?

The last thing you can do now is to report it to the City Tourism Officer so they can investigate and not renew the Mayor's permit of that van & driver.

e-mail: dot4bonline@gmail.com

18. Re: Lexu Shuttle Service (Palawan)

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Removed on: 12:16 am, October 13, 2015