Thought that I'll share my recent experience/review with GB's car rental services for the benefit of those who are intending to engage in car rental services while in Jakarta. To reiterate Schonefeld's constant reminder/warning, all potential travelers should steer clear of offer originating from PM by illegal service providers that claims that they're providing such services!
I travel frequently to Jakarta for both leisure and work purposes - it's becoming like a third home to me. Many a times, I will just drive myself around since I'm usually travelling solo or with a couple of friends. However, during my most recent trip to Jakarta during early November, I decided to bring my relatives from Singapore to Jakarta for a short getaway trip and since there are a total of 6 of us, I'd thought that renting a car with driver would be the most feasible option for convenience sake.
A week before departure, I emailed several established car rental companies (which I shall not mention) for quotations. Only GB efficiently replied to my email promptly within 24 hours (having known that Indonesian companies are renowned for their inefficiency in replying emails). The reservation staff, after getting to know of my brief itinerary sent me their price list along with the different types of vehicles that are available for charter. I decided to go with the Toyota Alphard - 12 hours daily charter for 3 days. The quotation is inclusive of driver and gasoline. In addition, the reservation staff mentioned that I could pay a deposit fee for toll and parking so that I do not have to fork out cash on the day of service. However, I was requested for my CC details as well as authorization form so that they can confirm my booking.
Initially, I was rather skeptical about it since I read on the forum that we should never pay anything in advance. Hence, I decided to PM SingaporeNancy to seek her inputs as I read that she has been engaging GB's services over the years. Thanks to SingaporeNancy's assurance, I got to know that the authorization form and CC is actually a recent practice by GB. Subsequently, I gave the reservation staff my CC details and the agreed amount was charged accordingly.
Throughout the 3 days, my assigned driver - Pak Heru, will always reach my place 10 minutes before the requested pickup time of 11AM. His patience, punctuality as well as friendliness is commendable. Even though there had been a couple of incidents whereby we got lost while finding a residential address, he never once lose his cool and hurl profanities unlike some taxi drivers which I've encountered before. As my relatives from Singapore speak limited Bahasa Indonesia, Pak Heru is able to converse with them in English fluently. It also reflects that GB drivers are professionally selected and trained.
Sorry for the long-winded review, thought that I can share my recent experience with GB especially for potential travelers who are looking to engage in GB's services! Although the prices tend to be significantly higher than other car rental companies, I believe safety should never be compromised especially if you're travelling in a foreign country.. Cheers!