I want to make a transfer to Kenya to a local travel agent who is a family friend, into her personal account, and I'm just a bit apprehensive as to how to go about it.
The payment our travel agent would like us to do involves transferring the money in US DOLLARS to a Citibank account in New York using a SWIFT code (this is an intermediary bank), and then to Prime Bank Ltd in Kenya, (which the travel agent has given me an address and account number for)...she has then given me ANOTHER account number which she says belongs to her own personal account which she says is the Ultimate beneficiary account.
My cousin has paid her in the past with the same exact details via this route and not had a problem. However, our bank is unsure how to complete the transaction? And they messed it up last time on the telegraphic transfer the first time we transferred the money, and we lost over 300 pounds when the money bounced back.
I also contacted Western Union who said they could make the payment direct into her account from UK pounds to Kenyan Shillings and we wouldn't have to go via an intermediary bank.
Can someone please just clarify for me if the above route of payment is ok? As no-one else I know has a clue!!!