We have just returned from a great holiday in Israel, to which we travel regularly. We used Eldan for the first time and will not repeat this unless extra charges are removed from our bill!
Be very wary of your car hire conditions.
1. We arranged and paid for a car hire to be returned at Ben Gurion airport for 3pm. We had an ipad in our car hire and an extra day was charged for its hire as the small print said this should have beebn returned at 10am. This was at no time made clear when hiring the car. This is shameful as it would be relatively difficult for a tourist to return an ipad to an airport at 10am, when the car was to be returned at 3pm.
2. I complained about this at the airport and the clerk assured me we would not be charged for the ipad.
3. We have just been sent an invoice for the extra days use of the ipad
Come on Eldan, it is a shame to treat customers like this, who will just warn other customers off!