Because of feedback through TA we contacted Ben Wee (www.phnompenhtaxidriver.com) for a city tour of Phnom Penh and The Killing Fields. He quoted a price of US$25 for all day tour in Phnom Penh + Killing Fields. He was unable to take the tour himself but recommended assistant Mr Vannak to be our driver /guide. All was agreed and arranged three months ahead of time.
On the morning of the tour a dirty car arrived at the hotel and a man said he was sent from Mr Vannak to take us on the tour. To his credit he apologized for the state of the car and explained he was not a tour guide and his English was not too good but just a driver Mr Vannak had phoned 15 minutes before to drive us around.
If this were not bad enough he also advised the driving around would cost US$35 not the US$25 that Ben Wee had quoted.
With only one day spare in Phnom Penh we were across a barrel and went with him. He did his best but it was not what we had booked and expected. Funnily enough both Ben Wee and Mr Vannak were unavailable on their mobile phones.
We would not recommend Ben Wee and Vannak for tours in Phnom Penh