Has anybody got experience of booking with Thompsons from London Heathrow to Brunai to KK?
We are in Brunai for 9 hours and I have just been told by Thompson customer services we will not be able to leave the airport because we are in transit!
Surely this can not be true - what will we do all those hours? how would they stop you??!!!
If anybody has done this same trip I would be v. interested to hear your experience