I'm not a person to make alot of complaints, especially because of the amazing time I had when visiting Vietnam in Nov./Dec. of 2013, .... but after returning to Canada, I discovered that an ATM I had been using on Bui Vien Street in District 1 had been charging me 5 million dong instead of 3 million. On each of 5 ocassions I received 3 million, but my bank here always took out the equivalent of 5 million. On 10 other times - at different machines - the amount (usually 2 million) was always correct.
After telling my bank here about it, they said that unless I could prove that I only received 3 mill. they couldn't help me, because the withdrawl came through as 5 mill. to them.
I've never experienced this type of problem anywhere before (using 1000's of ATMs), so it makes me concerned about what I should trust in the future.
As a precaution - if in Vietnam - I'll be going into banks only to get cash, keeping all receipts for transactions with my bank here, maintaining a detailed list, and reducing my daily withdrawl limit.
The particular machine is the one in front of The Beautiful Saigon 3 Hotel - open to the street. Wish I had a picture that I could post.
Curious to hear if anyone else has had the same problem at this ATM. ???
On the other hand though, I truly had a wonderful time, and I'm sure I'll be going back for another visit before too long.