We just arrived in HCMC and used Hanh Cafe open tour bus company. We are in our 50's, world travelers and non-complainers until now. Do yourself a favor and choose another company. I will not go into detail about our experience but suffice it to say that using them was a big mistake. They do not care anything about their customers, treating them like cattle and walking dollar signs. Nothing more. If you don't mind dirty buses, broken AC, broken seats, rude workers, bad shocks on buses, not leaving on time, walking a lot when you don't feel like it, being shuttled to other company buses, bad drivers and tickets that don't do what they promise, then Hanh Cafe is the company for you. But if you want better customer service, clean buses, timely pickups and a good value for your money, look elsewhere.