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Artemis property management not answering my messages

Leicester, United...
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260 posts
59 reviews
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Artemis property management not answering my messages

So deposit paid, final payment due in a week and for over 2 weeks now I have had no reply to my messages, not sure what to do now? They have a few rentals all with feedback and their website 'looks' legit but why are they not answering me? They are based in Kamala would it be worth calling them? Would they even understand me?

7 replies to this topic
Perth, Australia
Destination Expert
for Cambodia
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23,183 posts
177 reviews
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1. Re: Artemis property management not answering my messages

At this stage I don't think you have much option but to ring them. Most agencies dealing with westerners have English speaking staff but in this case you'd just have to try and see what happens.

To be fair, I'm aware that many Thai businesses are very slack when it comes to reading and answering their emails. It could just be that, but I wouldn't wait any longer if I were you.

Gold Coast
Destination Expert
for Ko Pha Ngan, Ko Samui, Thailand
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26,209 posts
69 reviews
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2. Re: Artemis property management not answering my messages

More chance of getting an answer from a phone call than from an email.

Blackpool, United...
2 posts
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3. Re: Artemis property management not answering my messages

Did yuo still not get an answer?

Leicester, United...
Level Contributor
260 posts
59 reviews
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4. Re: Artemis property management not answering my messages

No the property was cancelled by trip advisor on Sunday, we had to rebook a hotel and got here Thursday. Had to pay out of our own pocket for second accommodation as refund didn't go back into account until Friday.

Blackpool, United...
2 posts
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5. Re: Artemis property management not answering my messages

Where were you supposed to stay? Is your name Stacey?

Edited: 6:17 am, April 09, 2017
1 post
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6. Re: Artemis property management not answering my messages

I have the same Problem with this Management. I have made a Booking request and I get no answer. But I like to book this KAMALA BEACH VILLA 2 so much. Maybe someone has an idea how to get it?

Phuket, Thailand
Destination Expert
for Phuket, Kata Beach
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6,159 posts
28 reviews
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7. Re: Artemis property management not answering my messages

Looking at the previous issues, if you have only made a request and not the actual booking: find accommodation elsewhere.

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