Many thanks for your reply. It is a start and I do know someone who owns a Thai restaurant that I frequent. I will have a chat with him. Thanks again

Gus

Top Charoen looks to me like a franchise operation, so I don't think you'll have much luck complaining to the head office.

If you paid by credit card, dispute the charge at your bank. if you have any personal acquaintances in Bangkok, try having one of them go by the shop personally.

I've been going to a family-owned optical place on Sukhumvit for over ten years and they've always delivered exactly as promised on time. I never trusted these chain outfits that are in all the malls.

I like chain opticians about as much as chain dental clinics.

Sounds like you paid up front. A deposit is OK, but never pay in full.

Your friend is probably your best bet.

Thanks for the advise everyone. I did pay by Visa so I will contact them on Monday and see what they have to say. This gives me two avenues to pursue

Cheers

Gus

Where exactly is this optician? I'd like to get a couple of pairs of glasses when i'm in Bangkok in December.

they seem to be everywhere. In Kata, on Phuket, there were about 8 (just in Kata!). I was worried about my order, but it all ended up pretty good.

The one I've been going to for over 10 years and wouldn't hesitate to recommend is V. Siam Optical on Sukhumvit soi 23. My complicated multifocals cost abot a third of the price in Europe. http://www.siamoptic.com

Many thanks! I'll check them out.

Has anyone ever seen a more blatant Money Laundering" scheme. How many empty branches are there in Thailand? Sometimes only 50-100m apart from each other. Who owns them ??