I've tried posting on at least 3 occasions my review for a recent experience I had with Actual Adventures based out of Kathmandu. Each time I receive a frantic message from the owner of the company, Kedar, who is none too pleased that I've said something negative about him, begging me to delete the post. Unfortunately, I feel as though my review is important and worth sharing so I do not delete my post... BUT somehow, each time, it disappears. I'm confused how this is happening. Does Trip Advisor allow for company owners to complain and have reviews deleted that they do not agree with? I really hope not.
I will restate what I've posted several times here in the forum for anyone who is researching this company and cares to hear:
My experience with the drivers, guides, and porters from Actual Adventures was a very positive experience. All were incredibly friendly, helpful, and knowledgeable. My issue was with the owner, Kedar, over money. Prior to arrival Kedar and I had agreed on a certain price for which I paid a deposit. Upon arrival I was to pay the balance, $880USD. I only had $900 so I gave this to him and he began telling me that I owed him another $100, saying that we had agreed to a price higher than what was documented in my emails. So, I located the email and resent it to him, showing that I was correct and that he owed me $20 in change. Although I asked for this change on several occasions, and even upon departure from Nepal, Kedar never had money with him and always had a way of beating around the bush about paying me back. So needless to say I would not recommend using this company based off of my experience with Kedar.
Anyway, that's my review, but I would appreciate hearing whether or not my reviews being deleted multiple times is an isolated incident or if TA is now allowing this. It seems really strange.