If you're looking for a travel agent to help you plan the perfect trip to India, I would highly recommend Rachit Thakkar at Saffron Dreams. I travelled to Mumbai and Agra in February 2016, and was very impressed. From the minute we met, Rachit inspired trust and confidence - this was especially important as I was a woman travelling alone. I felt as though he understood exactly what kind of travel experience I was looking for in Mumbai and Agra. He was generous and thoughtful in providing advice, and his passion for and knowledge of both areas was evident.
The organization and communication between him and his colleagues was quite exceptional, beginning with the gentleman who came and met me when I arrived, despite the late hour (even Rachit, himself, called and spoke to me and my driver).
I did not have a guide in Mumbai, however my tour guide in Agra, Anu, was extremely knowledgeable and attentive. He was honest, pleasant, and I was impressed by the level and depth of his knowledge. His tours of the Taj Mahal and the Fort were especially excellent, and the credibility of the organization gave me confidence in the shops I was taken to. (And all purchases subsequently arrived at my home, as expected.) It was especially kind (and informative) of Anu to travel back to Delhi with me. I felt very well taken care of every step of the way.
Unfortunately, while I was away, I was required to change my travel plans and return home early for medical reasons, and it was during this time of stress and uncertainty that the team really shone! They all made it as easy as possible to change my plans last minute and Rachit, personally, were more helpful and attentive than I ever could have imagined.
I couldn't have been happier with the service provided by Rachit and his team, and would highly recommend Saffron Dreams to anyone visiting India.