Kilimanjaro Crew is a scam run by John Samson Shem. While the website looks nice, do not be deceived!
During the week of Nov 17th, I booked a 6-day hike for myself and two friends with Kilimanjaro Crew, communicating with John Samson Shem. Communication was good, he shared info about the trip professionally, and he ultimately gave us a discount, leading us to choose his agency over another. He asked that I send a deposit of $1,000 USD via Western Union (specifically asking for the "Money In Minutes" option).
Once the deposit was sent, communication suddenly changed. John claimed he did not receive the money, became very angry over the phone, and ultimately cut off communication.
Ultimately, we booked at the last-minute with another agency which was very reputable, so that we could still complete the hike.
I've filed fraud claims with my bank in the US, as well as Western Union. Also, while in Tanzania for our re-booked hike, we followed up with the police in Moshi, as well as a local climbing association. John Samson Shem is known to have scammed others before. He is a website designer and criminal, not a trekking professional. The police are now continuing to work on our case at this time.
DON'T be deceived. DON'T book with Kilimanjaro Crew nor John Samson Shem, nor any of the other contacts listed on the site.