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Three travel bags at lost luggage in Tangier Morocco

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Three travel bags at lost luggage in Tangier Morocco

Our lost three bags sits at Tangier Morocco (lost luggage) and were never loaded onto our plane

Our problem is that the local company in South Africa Bidvest who handles this from South Africa is not very help full. We actually found Morocco contact who went to the airport and yes confirmed the bags are at lost baggage

We cannot get any structure or agents that can get the bags onto aircraft to South Africa

Subseqently it sounds that the tags miss one digit which obviously add to the complexity

Any advise please

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Marrakech
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1. Re: Three travel bags at lost luggage in Tangier Morocco

When you arrived at the airport in South Africa you should have completed a Property Irregularity Report. This report should have a reference number and the details of who to contact regarding your luggage. Contact them, ask them to look at your reference file, and say you believe the bags are at Tanger airport.

If you don't get any help calling them you could try going to the South African airport in person.

They are responsible for getting your luggage to you.

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2. Re: Three travel bags at lost luggage in Tangier Morocco

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