Me and a friend of mine stayed here one night before she left the country. The hotel as a whole is cute. Little sitting areas and very quiet. Bar that is fully stocked, but no bartender. The receptionists were fair in their services. However, this hotel is a ripoff. We wanted to go to a nearby mall in Zona 10 and asked the girl at the desk if she could call us a cab, she then told us that taxi's would charge us Q60-70 just to drop us off. So she offered the hotels transport for Q50, obviously we took it thinking we were getting a deal. We later found out that taxi's charge Q35 to take you to Oakland Mall. So they lied to us to make a few extra Queztales. The next morning we wanted to do laundry and asked how much it would be, the same girl told us that she wasn't sure of the price but said it wouldn't be much. When they brought the clean laundry to us, it cost us $20!!! This is a ridiculous price, seeing as how you can do laundry in Antigua for half that. We were unfamiliar with Guatemala City as most tourists are, and were completely taken advantage of and so were our wallets. I would not recommend this hotel anyone needing a place to crash near the airport.