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Rioja Rental Car Was Fantastic !!

Salt Lake City, Utah
Level Contributor
73 posts
48 reviews
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Rioja Rental Car Was Fantastic !!

We flew from San Jose to Drake Bay to spend the first few days of our vacation. After our visit to Drake Bay we took a boat to Sierpe. We had arranged for Rioja Rental Car to meet us with a medium sized 4WD SUV in Sierpe. When we got off the boat in Sierpe there was a representative from Rioja holding a sign with our name on it. The rental car was a newer 4WD SUV in great condition and it was exactly what we had requested. We completed all the paperwork in a short period of time and the rental agent never tried to up-sell us. He provided us with a GPS at no extra cost. The car worked well and we had no problems with it. At the end of our trip we arranged for the car to be picked up at the Hampton Inn by the San Jose airport at 8 pm. The Rioja representative was there on time and we had no problems returning the car.

We were impressed by the quality of the car, the great service, the flexibility of the delivery and pick up sites and the price was significantly less than the bids given to me by the four other car rental agencies I had contacted.

Friends that we traveled with rented their car from Alamo in Dominical. When they arrived they were told they didn't have a 4WD and they would have to take a sedan. They refused to take the car and eventually Alamo arranged to have an SUV driven from their Queops office. The SUV was so underpowered their kids had to get out of the car so it could make it up the steep hill to the villa we rented.

We would definitely rent from Rioja again.

Grecia, Costa Rica
Destination Expert
for Province of Alajuela
Level Contributor
8,225 posts
43 reviews
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1. Re: Rioja Rental Car Was Fantastic !!

never heard of the company that I recall, but it sounds like they did a great job! Thanks for letting folks know about your experience.

Chelsea, Canada
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1 post
7 reviews
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2. Re: Rioja Rental Car Was Fantastic !!

Thanks for your review. Were you required to put a hold on your credit card to reserve with Rioja? I have contacted Rioja for a rental although they have been prompt and professional, they are asking for a $1,000US hold on our credit card to make the reservation.

Salt Lake City, Utah
Level Contributor
73 posts
48 reviews
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3. Re: Rioja Rental Car Was Fantastic !!

Yes. We sent an encrypted email with a copy of our credit card.

4. Re: Rioja Rental Car Was Fantastic !!

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