We rented our car from Vamos Rental cars in October 2018. Found pricing and service very good. We were picked up at the airport in San Jose and taken to the nearby Vamos facility. Easy transactions and good clean car. (Korando). Sure 4 wheel drive cars available,.
Do everybody bought a basic insurance or whe insurance against everything?
If you will buy only basic CDW then do buy a separate coverage because paying for a car repair in Costa Rica can be an expensive experience (at least up to your excess/deductible amount). Be careful with those parts that are usually not covered by basic CDW coverage: underbody, roof, tires, windows.
Underbody, roof, tires windows ..... these are not covered? We'd be renting the entire automobile, right? Or do we need to add on (add'l cost) insurance for different PARTS of the car? I understand about the 3 items in CDW. Well, it's our first time, and this is hiw the car rental game is played I guess. SIgh ....
So, for 11 nights rental Standard SUV r/t from SJU in late August 2019, what is the "fair price". I looked and got a Rate of $909 but just the 3 things in CDW. It was an American car rental at the San Juan Airport. If I booked via Marriott's web site with Hertz "discount" it was around $1,800.
That's my limited research so far. $900 apart, without the Window, Tires, Underbody, Roof add on. Which is what?? $100, $200, ++++++. ?????
The "fair" price that includes the mandatory TPL and basic CDW for a standard SUV should cost you around 50 USD/day. Those $900 (??USD) are superinflated, orelse that will be for a large SUV with full insurance (zero CDW). For "fair" prices look at this provider: www.wild-rider.com . Also Vamos Rent-A-Car https://vamosrentacar.com/ is a good provider to tell you about how much the "fair" (=average) price should be.
What is covered and what is not covered under the CDW coverage depends on each company; do read their T&C's carefully, specially small prints.
I think the main point is that one needs to take the time to read the coverages of whichever agency they are going to rent from, just to understand what is covered and not covered for any given 'level' of coverage. And yes, other than some companies "super-platinum-mega-protection-pack" types of top level coverages, most basic and mid-level CDW offerings won't include damage to tires, glass, underbody, etc unless those damages are incurred in a collision accident; nor do they cover theft. (After all, CDW actually stands for "C"ollision "D"amage Waiver.)
And yeah, if you're talking Puerto Rico you're in the wrong place to get the best advice... I would have thought it a typo if not for the fact that you typed it twice, in two different ways.
Oops .... we have vacationed in Puerto Rico the last 2 summer vacations in late August. Hence the SJU over the correct SJO. Look, I got the $900 price from the SJO Airport car rental. No, not fully loaded. Just a mid sized SUV. Here at home I drive a Ford Escape, so something in that size range.
What I come away with, from reading Twotanfeet Blog, and here on T.A. --- rent from a local agency ---- NOT one of the Big one's i.e. Budget, Enterprise, Alamo the ones I'd normally go to in the U.S. And in Puerto Rico.
So, VAMOS is the site I'll restart my search with...
Thank you guys,
I would not endorse this conclusion. It's not that simple as saying local = good, big corporate = bad.
There is nothing wrong with renting from some of the big companies. Alamo, Budget, Dollar, for example. are well respected, transparent, and generally get good reviews.
On the other hand, some smaller local agencies get horrible reviews and are known to be iffy if not outright fraudulent.
Sure, the two "best" companies are local: WildRider and Vamos, but the company that gets the most complaints (by far) is also local: Economy.Edited: 4:50 am, October 30, 2018
DO NOT rent from HERTZ at Juan Santamaria airport.
The manager attempted to charge us $1500 for a 18-day stay. The price we had been quoted when we made our reservation was $802. It was the high season, and we made our rental very late when a CR friend bailed on loaning us a car. By the time we looked, Hertz SJO was the only place left with a car. There is probably a reason for this - we subsequently discovered lots of complaints on TripAdvisor.
When we arrived after our long flight, the manager at this office saw two tired Americans with no other options and pushed a piece of paper at us with $1500 written on it. When we made it clear we would not pay, and after over an hour of angry negotiating, he revised it down to $1100 which is still $300 higher than what we were quoted. About half of that was the mandatory liability insurance which was NOT written down anywhere - not in the contract, not in the terms, nowhere. The other half was collision, which is covered by our US company but the manager said he would not accept.
Go anywhere else, but do not deal with this terrible office.
We did call Hertz International Customer Service to complain and they said that office is just licensing their name and they have no control over them. This seems absurd - they are surely getting franchise fees, so the franchisee MUST have some standards to adhere to. Shame on Hertz. Avoid them.