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Lousy reception at CITY YHA Hostel counter

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Lousy reception at CITY YHA Hostel counter

The EXTREMELY lousy reception at the counter is absolutely NON-PROFESSIONAL who are there merely and purely for the 'bucks. The night security guy does'nt even bother to push the button to open the door or check someone who happen to come to the hostel. He just happily 'snooze'the night away!!! Could the management check into this or SACK them before the hostel goes down the tube.

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1. Re: Lousy reception at CITY YHA Hostel counter

Hello, I am assuming you must be talking about the extreme late night shift, I have stayed there and the reception was perfectly fine. I assume that you have sent your complaint to YHA management?