If you are looking for a B & B in Phillip Island, Cowes the I advise you to beware Genista House. This establishment is rated AAA 4 star and if you read it's blurb it sounds wonderful. Our reality was somewhat different. It is looked after by a caretaker and our experience on arriving at the notified time of 4.40pm was to find no wonderful welcome or common hospitality. Instead a note was taped to the locked reception door telling us that our room key was under the mat (true) and the time of breakfast. We had no access to any of the advertised outside facilities and the so called beautiful rooms were tired in the extreme. To cap it all we were overcharged on the advertised rates. Exchanges with the absentee owner when we returned home showed she little interest in our complaint and no refund on the overcharging. Left a bad taste.