I guess I am having trouble understanding cases like today. Two new reviews rating 5 star, 2 new rating 1 star. Why is this resort getting so many varied thoughts? Other resorts don't have this problem. And it seems the good reviews go into great detail and the very low scores are no more than a few sentences. You'd think all these ticked off and disapponted people would go into the same length or more to vent. I just want to understand, I now different people want different things, but this is crazy. I am glad to read both ends of the spectrum, great info either way, but I want to get to the bottom of this. I am hoping to hear from all those who have been to shed some light on the topic, thanks!