Do other people had bad experience with them?
Do you mean Alpine Express (Alpin Express, I think, is a lift in Verbier) and is it the transfer service from Geneva Airport? Your question is not clear.
No - it is a transfer company, not a lift. But it is all one word - alpinexpress
Yes, the transport company from Geneva to Verbier. We have had very bad experience with them. No show up at the airport. After 3 hours waiting we finally took the train what they were going to reimburse us and what they didn t do.
The guys at Alpineexpress are normally very good. I've given them a nudge for you so they can respond and hopefully sort it out.
Well, i had the same very bad experience ! They never refund me ! They are not nice at all ! Very bad service, not reliable and dishonest !
Please Karl give them another nudge .....as i know how they make their money by steeling people
Hmmm. Interesting. Now I am wondering if the "transfer wars" are making people blacken the company's reputation on TA. Sophie D only joined TA today and has only ever contributed to the Swiss or any forum to say Alpinexpress are terrible. Draw your own conclusions. As Verbier DE I can say that Alpinexpress are an established business which a physical office in Verbier. This is the first bad thing I have heard of them. But of course, almost every business messes up from time to time.Edited: 11:32 am, December 15, 2013
Maybe Alpinexpress would like to post their side of the story? Have they ever heard of this person? We've heard no details about what allegedly occurred here. Did she have a confirmation? I'm wondering if she has been the victim of some internet fraud? If so, Alpinexpress needs to look into it to see if their business is being given a bad name. It seems her English is limited but maybe she could dictate the story to someone to post here?
Of course, every business has problems at one time or another and if Alpinexpress truly did fail to collect this woman as agreed then they need to refund her fees and an apology with explanation here would take care of the situation.Edited: 11:51 am, December 15, 2013
No they were good. punctual and polite, no problems at all. We used sun transfers last time (private) and they were good too. ? getting confused with alpy bus??
Have to say our experience has always been professional and accommodating. Doesn't sounds like Alpinexpress.