Really not at all well organised, rather unwelcoming in that all the bits of paper stuck over the window tell you what you can't do. They don't take any form of credit or debit cards either!
Once you have navigated through the turnstile affair having carried your pushchair up the steps (there is no ramp) the operatives are not in any form of uniform, just look as though they are being disturbed from reading their papers.
The cabins themselves are small and old but to be fair the view is very good.
To get back down you have to queue again, waiting for the people who just go up and down for a round trip so inevitably the upper queue is longer. Again there are the sticky bits of tatty paper telling you about the last cable.
Overall needs updating both structurally and personel.