My partner paid Thomson just under £2000 to stay at this hotel. 24 hours before we were due to leave the UK, Thomson called her and said the building work had not finished. The options given were we could cancel or go to the Mediterranee. Considering I'd booked 2 weeks off working and my partner is long term ill, we opted for the latter. There's nothing wrong with the Mediterranee but it's not what we paid for. We visited the White Rock Hotel and there was no way the work would have been completed when we booked the holiday. Thomson mis-sold us the holiday and we'd like 50% of our money back. This is our third day here and we still haven't heard from Thomson. If you're expecting to stay at the White Rocks Hotel May 2012, check that all work has been completed or ask for your money back.