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Alpha Bank, Apollonia

UK
Level Contributor
364 posts
53 reviews
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Alpha Bank, Apollonia

Just a word of warning about the Alpha Bank atm in Apollonia which seems to retain more than the occational card, even when you have enough funds in your account!!

Ours disappeared one evening, but when we went to the bank the next day, with passport, for ID purposes to get it back, they said thet we had to get our UK bank to fax them to tell them that it was ok for us to get it back.

They had a least another couple of dozen cards in an envelope so we weren't the only victims. They said that they destroy unclaimed cards at the end of each day!

If you live in the UK you know what it's like phoning you bank from home, so you can imagine the problems we had contacting them and getting them to fax Greece....

We'll be using the Piraeus Bank around the corner by the taxi rank for future withdrawals!!

High Wycombe
Level Contributor
160 posts
11 reviews
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1. Re: Alpha Bank, Apollonia

We had exactly the same problem two weeks ago. My partner was trying to withdraw money on a Friday evening but was unable to do so as the amount she attempted to withdraw was gretaer than the card would allow. However when the machine attempted to return the card because she did not pull it out of the machine quickly enough the machine retained the card. On Monday morning we had the same response from the Bank and when she contacted her bank (Nationwide) they said they were unable to fax the bank and to pressurise Alpha bank to return the card which they resisted. We were left without one means of obtaining money, fortunately we had other options including good old fashioned travellers cheques.

2. Re: Alpha Bank, Apollonia

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Removed on: 2:17 am, October 21, 2012
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