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Homeric tours

Wisconsin
Level Contributor
175 posts
21 reviews
Homeric tours

Has anyone used Homeric? We are considering taking their "Homeric Explorer" cruise that includes Istanbul, Athens, and Cairo.

New York City, New...
Destination Expert
for Skopelos
Level Contributor
37,502 posts
39 reviews
1. Re: Homeric tours

Hey and welcome Patwis:-) Homeric Tours has been around for Eons..they are basically 'package' dealers herding up all the properties, cruisers, etc., and putting them together for you...Best to check which 'ship' is actually doing the cruise..Bottom line, basically a good outfit..although you will get some complaints..can't be helped w/any outfit..but for the most part, you're in good hands! EnjoY!

Denton, TX
Level Contributor
3 posts
12 reviews
2. Re: Homeric tours

We just returned last night from Greece using Homeric. We would most definitely advise against them. On the good side the hotels we were placed in were good, and all transfers were prompt. The problem came from the itinerary. We had a week to spend in Greece, and had wanted to see Athens and go to Santorini. The advisor we worked with insisted that 4 days was the right amount of time to spend in Santorini, which left us only 1 full day for Athens. When we got to Santorini, we found that it was still low season and the place was virtually a ghost town--no shops open and very few restaurants open. Although a stunningly beautiful place, 4 days is entirely too long to spend there, especially when it is deserted. We tried to change our flight to return to Athens and found we couldn't, so we ended up renting a car for 2 days just to pass the time. Homeric should have known it was low season and nothing would be open and not recommended we spend so long there and have so little time in Athens where there is much to see. Also our return flight to the US was a nightmare. Athens to Rome to Newark to Detroit to Dallas. In Newark we had only an hour connection time to collect baggage, go through customs, recheck baggage, check in for the Detroit flight and get to our gate. We made it but only with the help of some Delta personnel . Unfortunately our baggage didn't make it to Dallas. Homereic should have known better than to book us on a flight with so little connection time. There are numerous flights from all over Europe non-stop to Dallas. All in all we were very dissatisfied with Homeric and would not recommend anyone use them.

Delphi,Greece
Destination Expert
for Delphi
Level Contributor
6,252 posts
87 reviews
3. Re: Homeric tours

I have no idea about homeric, and I am sorry about your bad experience.

I don't want to offend anyone, but I believe it is partialy your fault.

I understand that some people do not have time to organise their trips their selves, or they just prefer someone else to do it for them. BUT I don't understand why someone is spending his hard-earned money based only on what he has been told by someone trying to sell a service or product. A small research is necessary by your own part too to have succesfull holidays. I don't think it would take too much of a research to find out that March is low season in Santorini or any Greek island for that matter.

"There are numerous flights from all over Europe non-stop to Dallas" If one of those flights were suitable for you, why didn't you require for one of those flights or look on another company offering a more efficient package?

Anyway, leson learner I guess. I wish you to return back to Greece sometime in the future and have a much better experience than the one you described.

Best Regards.

New York City, New...
2 posts
4. Re: Homeric tours

This passenger was quick to post something out of frustration and there is a good amount of context not included in this post. We feel it is rather unfortunate that consumers tend to post negative comments rather than positive. This experience by these passengers was the result of their desire to visit Santorini during the early part of the season and was not a suggested time by Homeric. The passengers requested a very specific itinerary which was due to the time of year they could travel. They were advised that they would be visiting Greece in the low season. They also were not advised to spend 4 nights in Santorini, so this message is factually incorrect.

Ultimately, this passenger apologized to us for the way they handled their complaint upon returning and the matter was closed privately and amicably. It is unfortunate that inaccurate complaints are allowed to be published so freely in the public domain.

Homeric Tours, NY

Syros, Greece
Level Contributor
2,850 posts
56 reviews
5. Re: Homeric tours

Just FYI to Homeric - lots of people read these forums on a daily basis, not just searching for "Homeric Tours," and those of us who do are the primary advice-givers on this forum. Your bringing this thread up to the top in order to refute a post from March does much more damage than letting it die a natural death. Now this post will stay around the internet an additional 5 months longer than it would have (they eventually expire and disappear completely if you let them). Now you just look like you're arguing with your customers, which is unbecoming for anyone in the service industry. My advice - let it go. I missed this thread the first time around, but I sure saw it this time!

(And as to your comment: "It is unfortunate that inaccurate complaints are allowed to be published so freely in the public domain." - Sorry, censorship is frowned on in open forums like this one. It's never fun when that's turned against us, but we all have to deal with it - the whole purpose of this site is to allow travelers to share their personal one-off experiences.)

Edited: 4:09 pm, August 12, 2010
New York City, New...
Destination Expert
for Skopelos
Level Contributor
37,502 posts
39 reviews
6. Re: Homeric tours

Hey again all..and welcome HomericToursNY:-) It happens on occassion when someone comes on as a first timer complaining..then disappears! Nonetheless, don't have the facts either end, but don't think it's a bad thing for Homeric to come on board to defend..as to the lateness of the response..can be a number of things..but doubt much bringing it to the forefront does any harm..and regardless, having serviced hundreds of thousands over the years, don't think it'll create much of a dent.;-) Keep enjoyin' all!

New York City, New...
2 posts
7. Re: Homeric tours

Thank you both Xaroula and Litsa for your comments. The delay in posting was just because we did not realize the post was out there. We don't monitor these forums everyday but do think it is great that there are contributors out there who monitor the posts and look to provide advice to travelers. Please keep doing what you're doing as it's a great platform for shared ideas and experiences.

As for our response, we weren't intending to argue with the passenger by any means, but were just looking to get the message out there that there was a good amount of information missing and that after a lot of direct conversations with the customer, the dispute was resolved amicably (and the passener also ackowledged repeatedly that Homeric did not fault them in any way). We realize the importance of these forums but it is also important for the appropriate context to be recognized by readers of the forums.

Also, we're not looking for censorship-we were merely looking to make sure that the correct information was presented. Thanks to all and safe and pleasant travels.

Homeric Tours NY

8. Re: Homeric tours

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Edited: 11:14 am, February 16, 2011
9. Re: Homeric tours

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