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Is swiss-pass.ch a scam?

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Is swiss-pass.ch a scam?

Hello all,

A friend and I are travelling to Switzerland in April and we purchased the swiss pass through the website http://www.swiss-pass.ch as this was the main result that appeared in Google and seemed legitimate.

Now looking back I realize you can also buy the Swiss pass through the SBB and Swiss Travel System websies.

This being said does anyone have any exerience with the www.swiss-pass.ch website? Is it a scam or is it just another website that issues legitimate tickes?

Thank you all for your help!

Jeff Limato

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14 replies to this topic
Wengen, Switzerland
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1. Re: Is swiss-pass.ch a scam?

You can also just buy the Swiss Pass on arrival in Switzerland, and at train stations all over Europe (except for Italy...). So usually there isn't even a need to buy it on line.

The website http://www.swiss-pass.ch is operated by a marketing agency that seems to specialise in making sure your website ends up high in google search results... It appears to be linked to the Swiss Travel Centre in the UK, which is legit.

Not a scam, but does look like an attempt to take advantage of foreign tourists that are unfamiliar with our public transit system and thus think that you need to get train tickets and passes sorted months in advance...

London
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2. Re: Is swiss-pass.ch a scam?

And "Swiss Travel Centre in the UK" is owned by SBB, so not a fiendish British plot... So ultimately it's SBB's own strategy to attract unsuspecting foreign visitors!

Edited: 4:41 am, March 09, 2017
3. Re: Is swiss-pass.ch a scam?

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Wengen, Switzerland
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4. Re: Is swiss-pass.ch a scam?

Well, I said "it appears to be linked..." because it refers to the STC's email address and phone nr. for support. And yes, I would not hesitate to deal with the STC, but do this directly:

http://www.stc.co.uk/

On swiss-pass.ch it is not immediately clear who is behind the site, so that would for me be a reason not to deal with them. I expect at least an "about us" page, with information that allows me to know who I am dealing with.

Basel, Switzerland
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5. Re: Is swiss-pass.ch a scam?

It comes first in google because it probably has a very good eCommerce guy.

It seems it is a travel agency, STC who has offices in Zürich:

Travel agency, Tourist Information, Holidays, ...

STC SWITZERLAND TRAVEL CENTRE AG

Binzstrasse 38, 8045 Zürich

+41 43 210 55 71

I do not know what you mean by "scam" they are not the SBB sites or the Swiss travel system site, but they do not say that they are.

They are a travel agency

Bern, Switzerland
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6. Re: Is swiss-pass.ch a scam?

Well, for my taste, I find it rather suspicious that even both companies by their owner Paul Summermatter (somebody from Randa), namely Swiss Pass and Qmarketing, need a c/o address. That means these two "companies" don't even have an own letter box. And Qmarketing even has an address in Zurich, c/o-ed with caranesth. caranesth is another dubious company "specialized" in body-shopping of people in the care industry.

And again, even careanesth seems to be a kind of a Valais mafia.

All of this does not smell right to me.

niagara falls
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7. Re: Is swiss-pass.ch a scam?

Hello I don't know but I tried to book on SBB CH and my credit card was declined but not by my bank. Is there a trick to booking on this website with an international credit card?

San Antonio, Texas
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8. Re: Is swiss-pass.ch a scam?

@foilit, same here, I tried to book tickets through the sbb.ch web site but my CapitalOne visa credit card was rejected by sww.ch, not by my credit card company, anyone knows why, or anyways to get around it?

Wengen, Switzerland
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9. Re: Is swiss-pass.ch a scam?

Using American CC on SBB is a often a problem. Many US banks don’t apply 3DSecure, the international standard for securing “card not present” transactions. And SBB refuses cards that don’t meet this norm.

What you of course can do is just buy your tickets or passes when you are here. There is no problem using cards at the ticket window. To use them in a ticket vending machine you will need a pin.

Raleigh, NC
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10. Re: Is swiss-pass.ch a scam?

We just returned from a month long trip to Switzerland. I secured our half fare card at the Geneva Airport ticket counter upon arrival. For the remainder of the trip I bought our tickets from the ticket vending machines in locations that would be considered both large, as Zermatt, and small, as Saanenmöser and Grandvaux….at least 8 different locations. I used our CapitalOne Venture card (issued in the United States without a pin) and never once was “asked” for a pin. I was asked for a signature at the normal places, hotels, restaurants, and shops. We did have a great time even through the weather could have been a little better and a little warmer. We hiked in a little snow on the Rothorn above Brienz; OK, a lot of snow. We could have been better prepared.

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