Do not use this company. We didn't actually book with them, but ALAMO, a reputable company we had heard of. When we arrived at Catania airport we were directed to the ENTERPRISE/ LOCAUTO desk.
When we returned our car, a member of staff pointed to a scratch on the wheel trim (retails at 13 euros) We said it had been there when we picked up the vehicle but the member of staff told us that it wasn't significant. We then received an email from the company telling us we owe 412 Euros for the damage to be deducted from our credit card.
We have contacted Alamo to contest this and ask them why they are teaming up with crooks. We will let you know the response.