DO NOT RENT A CAR HERE, THEY CHEAT !
It was by far my worst experience with a car rental!
I waited around 40 minutes for the shuttle
There is a reason why they are cheap! They want to charge you by extra costs.
I reserved a car with a full to full fuel policy, but they delivered the car with 75% fuel. When I asked my reservation is full to full they said "the meaning of the full to full is to return the car on the Same level" !!! As soon as I heard that I understood something should be wrong.
After I asked them to refuel the car they simply said they can't!!!!!! And just after I refused to accept the car they refueled the car. It was the worst experience ever! Everyone who rents cars knows that it's strange not to give you the car in full when you booked so.
They also told me that the car is new and there is no need to check it, but the car was full of scratch which we inserted the most important ones in the contract and agreed that I won't be charged for the Minor ones.
But as soon as I returned the car, they told me that the plate has a curve and you have to pay for it! The curve on the plate was so small and I am sure it was there before I rent the car, and it was something we agreed vocaly not to be charged because they are small and we can not write all of them on the contract.
At the end they refused and said I am responsible for everything which is not inside the contract and I have to pay 350€. Even if they want to charge me it should not have been more than 50-60 € However the curve on the plate and scrahes on the hood existed even before I rent the car.
I already talked with my lawyer to go against them. It's important for me to show them they cannot charge everyone as they want.
If you also have the same experience please share with me your documents I will deliver them to my lawyer and we sue them