The lowlight to Rome was Rome Capital Apartments (email@example.com, Office ph: 0039 063337309). I made a reservation for the Dante apartment at via Bixio 29, 00185 Roma, for 27th November to 1st December, 2010. Rome Capital Apartments requested my credit card details so that they could deduct the deposit of 96 Euros. One of the conditions was that the difference would be paid to them later on. Once I arrived in Rome, one of their staff informed me that I had already paid the full amount of 336 Euros. I DID NOT authorise this!.
I asked her if there was a tourist office nearby or a shop where I could purchase a map. She said that she did not live in the area & so did not know.
The apartment was APPALLING. The following are just a FEW examples:
* No hot water
* Dirty shower receptacles
* Water not flowing properly out of the taps in the bathroom
* Tap water had deposits in it
* No pillow cases
* Not enough towels or bed sheets were provided
* Mattresses and pillows were dirty
* Radiators not working
* Washing machine broken
I contacted the staff member, David, on a number of occasions to inform him of this. He insisted that the apartment was in good condition. I requested that he send a plumber to fix the fact that there was no hot water. He said that he was unable to send us one and that we would have to wait until Dec 1st. That was our last day and I did not think it was feasible to wait that long so I requested a refund, due to the appalling condition of the apartment. He told me he could not authorise it. He also told me I was creating trouble!
So, when in Rome, AVOID Rome Capital Apartments! Or better still, travel to a third world country. Your money is better spent on local businesses in poor countries than on money hungry sharks in Rome!!!!!!!