Just returned from Malaga, not at all happy with our car hire experience.
We used Record in Tenerife in May without any problems, so decided to use them again.
Huge queue to collect the car so quite tired after an early start. We were shocked to be asked to pay insurance excess of 4+ euros per day or they would block 300 euros on a credit card. Never had this before. Then told that windows, wheels tyres etc were not covered by the "fully comprehensive" insurance. The employee was very aggressive and we felt compelled to pay. The total we paid turned out to be DOUBLE the quoted amount. This of course included the full tank which must have been 65 euros. We used less than half as we were having a chill out.
This practice should be illegal and is certainly immoral. We will never be caught by this "scam" again. Others be warned!!




