Do not use. Their website pictures look fantastic but note that you will not be getting an apartment that looks anything remotely like the website. I booked a 2 bedroom apartment (Robinson House, High Street), arrived for my pre-arranged early checkin (which I paid for) and it was still being cleaned. It was dingy and smelled of cigarette smoke throughout. The carpet was old and grimy likewise the furniture. I asked to be moved to a new apartment. It looked better but had the same issue: cigarette smoke throughout and a filthy floor. I discovered the front door lock moved around and wouldn't lock properly without jiggling. The door lock on the balcony took a technique of raising the handle to get it to lock. The kitchen wasn't stocked well (no coffee maker, no frypan, no dishwasher, no dryer). The extractor fan above the cooktop had years of disgusting cooking grease embedded. The bed mattress had no firmness and the slats squeaked so badly a good night's sleep was impossible. The duvet covers needed cleaning. Bath linens were threadbare. The building is part council housing and part 'luxury' apartments. Forget about getting anything delivered to the apartment during your stay. I had a package stolen by a council apartment tenant who signed for the package then wouldn't answer their doorbell when I had traced them. I got no assistance from the apartment people to help me get my package. The building is also opposite an area with a few popular pubs, so there were very roudy, scary drunks on the streets on various nights of the week. I felt unsafe walking around in the evening. Horrible place, horrible town.