Apologies if I'm posting this in the wrong place, but myself and a group of other travellers had a terrible experience with Prestwick airport and I felt it was prudent to share it with others so that nobody else finds themselves in a similar situation.
I flew into Prestwick airport last week, my flight arrived at about 11pm. I had researched travel into Glasgow city centre, and discovered that there was a bus every hour. When I eventually found the bus stop (in the pouring rain) a very dodgy coach driver informed me that he could take myself and some other travellers who were with me to Glasgow Buchanan Bus Station for £15 each. I disputed this as I had discovered online that the bus should not cost this much one way. He claimed he was the 'only' bus driver at that time of night, and when we refused to go on the bus he drove off. We were then approached by taxi drivers who claimed they could take us to anywhere in the city centre for the same price as the bus. We hung around in the hope that the supposed 'once per hour' bus would materialise, but it never showed up and eventually we had to just relent and get the taxi (one staff member tried to phone a cab company for us, only to be told that it would be at least £80 into the city centre between the 6 of us).
I had to fly back a few days later at 6am, and checked online to discover that there was a bus service every hour from Buchanan. I showed up at 3:30am, but at the bus station the Prestwick bus stop stated that the bus to the airport only ran from 6am until 10pm - even though the Prestwick airport site advertised an early morning bus service from Buchanan. Nobody at the station had any clue about the bus service, and I ended up having to get a taxi for £60 to the airport.
I was absolutely disgusted that Prestwick airport advertises a bus that seemingly does not exist - both from the airport every hour and to the airport every hour (24 hours a day), and does not advertise the price of taxis, so that at least you know what to expect.
Has anyone else had this problem? Or does anyone know where this seemingly imaginary once an hour, 24/7 bus leaves from within Glasgow City Centre and at Prestwick airport? I would hate to think that tourists whose native language is not English would get absolutely trapped at Prestwick and charged an extortionate amount to travel to the city centre.